BBB Reliability Report for

U S Fidelis Inc

BBB Rating F

BBB Rating
Based on BBB files, this business has a BBB Rating of F on a scale from A+ to F.
Reasons for this rating include:

• 1195 complaints filed against business
• Government action(s) against business.
• Advertising issue(s) found by BBB.
• Length of time business has taken to resolve complaint(s).
• Business has failed to resolve underlying cause(s) of a pattern of complaints.
  

Customer Complaint History

• When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
• BBB processed a total of 1195 complaints about this company in the last 36 months, our standard reporting period. Of the total of 1195 complaints closed in 36 months, 532 were closed in the last year.

Government Actions
On March 6, 2008, the Missouri Attorney General filed suit in St. Charles County Circuit Court against Dealer Services doing business as National Auto Warranty Services for sending consumers postcards and letters informing them that their warranties were about to expire, and that it was offering them their final chance to purchase a renewed, extended auto warranty. The Attorney General claimed the company failed to inform consumers that it was not affiliated with the dealers or manufacturers of the vehicle, and that it was offering to sell motor vehicle extended service contracts instead of warranties. In addition, the company violated the Missouri No Call Law by calling Missourians who were on the no call list as well as federal telemarketing laws by contacting consumers by phone and failing to honor their requests not to be called. The suit is pending.

In addition to the aforementioned action, in April 2009, it was revealed that 40 attorneys general across the nation have launched a coordinated investigation into the industry. According to the Missouri Attorney General's office, those states are now negotiating a settlement with the company.

On Wednesday, April 22, 2009, the Missouri Department of Insurance sued owners Darin and Cory Atkinson, and their company, demanding they comply with a subpoena.

BBB Reliability Report for

Mogi

BBB Rating F

BBB Rating
Based on BBB files, this business has a BBB Rating of F on a scale from A+ to F.
Reasons for this rating include:

Advertising Review
The Better Business Bureau has questioned some advertised claims contained in mail solicitations sent to consumers. The BBB brought to the firm's attention that an advertisement as a whole may be misleading although every sentence separately considered is literally true, and that misrepresentation may result not only from direct statements but by omitting or obscuring a material fact. The BBB continues to receive a pattern of complaints and reports from consumers alleging that the firm's solicitations are misleading. The company agreed to discontinue its advertisement

• 109 complaints filed against business
• Length of time business has taken to resolve complaint(s).
• Business has failed to resolve underlying cause(s) of a pattern of complaints.

Customer Complaint History
BBB processed a total of 109 complaints about this company in the last 36 months, their standard reporting period.

BBB Copyright and Reporting Policy
BBB Reliability Reports are provided solely to assist you in exercising your own best judgment. Information in this BBB Reliability Report is believed reliable, but not guaranteed as to accuracy.

• Report as of September 21, 2009 10:12